Made with 🧡 in Madrid
Made with 🧡 in Madrid

These terms and conditions govern the use of the website https://rgbcorp.eu and the purchase of products from its online shop. Please read them before placing an order. By placing an order you confirm that you have read and accepted them.

 

1. Who we are

This website and its shop are operated by:

 

    • Company: RGB Visual Concept S.L. (trading as “RGB Corp”)
    • Registered address: Calle Trafalgar 19, Piso 1, 28010 Madrid, Spain
    • Email: info@rgbcorp.eu

 

2. Use of the website

You may use this website for lawful purposes only. You must not use it in a way that damages the website, its content or other users, or that breaks the law. We may update the content, services and these terms at any time; the version published when you place an order applies to that order.

 

3. Products and orders

 

    • The shop sells physical products (official RGB Corp merchandise). Each product page shows its main characteristics, price and availability.
    • Products marked as out of stock cannot be ordered. If a product becomes unavailable after you have ordered it, we will tell you and refund any amount paid without undue delay.
    • To order, add the products to the cart, go to checkout, fill in your details, choose a payment method, accept these terms and press the order button. The order button means an obligation to pay.
    • Before you confirm, you can review and correct your order. After the order we send you a confirmation by email with the details of the contract.
    • The contract is concluded in English or Spanish, at your choice of website language. We keep a copy of each order; you can ask us for it at info@rgbcorp.eu.

 

4. Prices and taxes

 

    • Prices are shown in euros (EUR).
    • Delivery costs, if any, are shown separately in the cart and at checkout before you confirm the order.

 

5. Payment

The payment methods available at checkout are currently bank transfer and PayPal. With bank transfer, the order is processed once the payment has been received. Payment card details, where used through PayPal, are handled by the payment provider and are not stored by us.

 

6. Delivery

 

    • The risk of loss or damage passes to you when you (or a person you name, other than the carrier) receive the products.
    • Please check the parcel on delivery and tell us at info@rgbcorp.eu about any damage or missing items.

 

7. Right of withdrawal (14 days)

If you are a consumer, you have the right to withdraw from the contract within 14 calendar days without giving any reason.

 

    • The withdrawal period ends 14 days after the day on which you, or a person you name other than the carrier, receive the products (for several products delivered separately: the day you receive the last one).
    • To exercise the right, send us a clear statement (for example an email to info@rgbcorp.eu, or a letter to the address in section 1) before the period ends. You may use the model form below, but you do not have to.
    • Effects: we refund all payments received from you, including the standard delivery costs, without undue delay and at the latest within 14 days of the day we are informed of your decision. We use the same means of payment you used, unless you expressly agree otherwise; you will not be charged any fee for the refund. We may withhold the refund until we have received the products back or you have shown proof of sending them, whichever is earlier.
    • Return the products to the address in section 1 without undue delay and at the latest within 14 days of telling us.
    • You are only liable for any loss of value of the products resulting from handling them beyond what is necessary to establish their nature, characteristics and functioning.
    • Exceptions (article 103 RDL 1/2007) include products made to your specifications or clearly personalised, and sealed goods unsealed after delivery that are not suitable for return for health protection or hygiene reasons.

Model withdrawal form (fill in and return it only if you wish to withdraw from the contract):

 

To: RGB Visual Concept S.L., Calle Trafalgar 19, Piso 1, 28010 Madrid, Spain, info@rgbcorp.eu
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: …
Ordered on / received on: …
Name of consumer(s): …
Address of consumer(s): …
Signature of consumer(s) (only if this form is sent on paper): …
Date: …

 

8. Legal guarantee

Products sold to consumers have the legal guarantee of conformity set out in Spanish law (RDL 1/2007): you can claim for any lack of conformity that becomes apparent within three years of delivery. Contact us at info@rgbcorp.eu with your order number.

 

9. Intellectual property

All content of this website (texts, images, videos, designs, logos, the “RGB Corp” brand, the works shown in the portfolio and the software) belongs to RGB Visual Concept S.L. or to its licensors and clients, and is protected by intellectual and industrial property law. You may view it for personal use. Any reproduction, distribution, public communication or transformation requires our prior written permission. Buying a product does not give you any right over the designs it carries beyond the normal personal use of the product.

 

10. Liability

We take care to keep the website accurate and available, but we cannot guarantee that it is always uninterrupted or free of errors. We are not responsible for the content of third-party websites linked from this website. Nothing in these terms limits our liability where the law does not allow it, nor your statutory rights as a consumer.

 

11. Personal data

We process personal data as described in our Privacy Policy and our Cookie Policy.

 

12. Complaints

For any question or complaint, write to info@rgbcorp.eu. We reply as soon as possible and at the latest within one month. Complaint forms (“hojas de reclamaciones”) are available on request.

 

13. Applicable law and jurisdiction

These terms are governed by Spanish law. If you are a consumer, any dispute will be decided by the courts of your place of residence; this does not affect the mandatory protection of the law of your country of residence within the European Union. For business customers, the courts of Madrid have jurisdiction.

 

14. Contact

RGB Visual Concept S.L. (RGB Corp), Calle Trafalgar 19, Piso 1, 28010 Madrid, Spain. Email: info@rgbcorp.eu.

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